- Ensure that the applicant acknowledges responsibility for violating the law.
- Focus on the harm experienced by the victim, the person who violated the law, and the safety of the community.
- Show respect and empathy for all parties.
- Ensure opportunities for victims to have a voice.
- Provide opportunities for the person who violated the law to repair the harm and to learn how to address the underlying causes for the violation, empowering him/her to make more positive life choices in the future.
- Actively involve the community in the response to the harm experienced by all parties.
- Develop achievable contract obligations that relate to repairing the harm and, where appropriate, address the underlying causes of the behavior.
- By the end of the diversion process, ensure that offenders have had an opportunity to develop an understanding of how his/her actions affected others.